REPORTER\-RHTSUPPORT

Section: LIBREPORT MANUAL (1)
Updated: 06/28/2012
Index Return to Main Contents
 

NAME

reporter-rhtsupport - Reports problem to RHTSupport.  

SYNOPSIS

reporter-rhtsupport [-v] [-c CONFFILE] -d DIR

Or:

reporter-rhtsupport [-v] [-c CONFFILE] [-d DIR] -t[ID] FILE...  

DESCRIPTION

The tool reads problem directory DIR. Then it logs in to RHTSupport and creates a new case.

The URL to new case is printed to stdout and recorded in reported_to element in DIR.

If not specified, CONFFILE defaults to /etc/libreport/plugins/rhtsupport.conf.

Option -t uploads FILEs to the already created case on RHTSupport site. The case ID is retrieved from directory specified by -d DIR. If problem data in DIR was never reported to RHTSupport, upload will fail.

Option -tCASE uploads FILEs to the case CASE on RHTSupport site. -d DIR is ignored.  

Configuration file

Configuration file lines should have PARAM = VALUE format. The parameters are:

Login

Login to RHTSupport account.

Password

Password to RHTSupport account.

URL

HTTP(S) address. (default: m[blue]https://api.access.redhat.com/rsm[])

SSLVerify

Use yes/true/on/1 to verify servercqs SSL certificate. (default: yes)

Parameters can be overridden via $RHTSupport_PARAM environment variables.  

Integration with ABRT events

reporter-rhtsupport can be used as an ABRT reporter. Example fragment for /etc/libreport/report_event.conf:

# Report Python crashes
EVENT=report_RHTSupport analyzer=Python
      reporter-rhtsupport -d . -c /etc/libreport/plugins/rhtsupport.conf
 

OPTIONS

-d DIR

Path to problem directory.

-c CONFFILE

Path to configuration file.

-t[ID]

Upload FILEs to the already created case on RHTSupport site.
 

SEE ALSO

abrt_event.conf


 

Index

NAME
SYNOPSIS
DESCRIPTION
Configuration file
Integration with ABRT events
OPTIONS
SEE ALSO

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Time: 05:29:10 GMT, December 24, 2015